Grami is operated by SOS Acquisition LLC, a Pennsylvania limited liability company.
Email address, name, and password (stored as a secure hash — we never see it in plain text).
Everything you log: feeds, weights, medications, diapers, sleep, appointments, milestones, and free-text notes.
We use Stripe to process payments. Stripe stores your card details — we never see or store your full card number. We receive only a Stripe-generated token and the last four digits for display.
Browser type, device type, pages visited within the app, and error logs. No advertising trackers. No analytics pixels. No GPS location.
| Purpose | Legal basis (GDPR) |
|---|---|
| Account creation and management | Art. 6(1)(b) — Contract |
| Storing your baby's care logs (special-category health data) | Art. 9(2)(a) — Explicit consent + Art. 6(1)(b) — Contract |
| Processing subscription payments | Art. 6(1)(b) — Contract |
| Transactional emails (receipts, password reset) | Art. 6(1)(b) — Contract |
| Responding to support requests | Art. 6(1)(f) — Legitimate interest |
| Diagnosing and fixing bugs | Art. 6(1)(f) — Legitimate interest |
| Complying with legal obligations | Art. 6(1)(c) — Legal obligation |
We do NOT use your data to show ads, profile you for marketing, or train AI models.
You provide explicit consent to process your baby's special-category health data when you complete onboarding. You may withdraw this consent at any time by deleting your account (Section 6). Withdrawal does not affect the lawfulness of processing before withdrawal.
We use a small number of carefully chosen service providers. Each acts as a data processor — they may not use your data for their own purposes.
We do not use Google Analytics, Facebook Pixel, Mixpanel, or any other analytics or advertising platforms.
| Data type | Retention |
|---|---|
| Account information | While active + 30 days after deletion |
| Baby care logs | While account is active |
| Payment records | 7 years (US tax law) |
| Support correspondence | 3 years |
| Server / error logs | 90 days |
Regardless of where you live, you can access, correct, export, or delete your data at any time. Email support@gramiapp.com with the subject "Data Request." We respond within 30 days.
You also have the right to restrict processing and lodge a complaint with your national data protection authority (find your DPA). EU/UK data transfers are covered by Standard Contractual Clauses with Supabase, Stripe, and Vercel.
GDPR legal bases: Art. 9(2)(a) explicit consent for health data; Art. 6(1)(b) contract for account and billing; Art. 6(1)(f) legitimate interest for support and security; Art. 6(1)(c) legal obligation for record-keeping.
You have the right to know, delete, correct, and opt out of the sale or sharing of your personal information. We do not sell or share your personal information. To submit a California Privacy Request, email support@gramiapp.com with subject "California Privacy Request."
You have additional rights over your consumer health data. We do not sell or share consumer health data. To request access, correction, or deletion, email support@gramiapp.com.
Go to More → Account → Delete Account inside the app, or email support@gramiapp.com from your account email. Upon deletion:
Grami is for parents, not children. We do not knowingly collect personal information from children under 13. Child health data logged in Grami is entered by parents and treated as the parent's data under their account.
Grami uses one cookie only: a session cookie that keeps you logged in. It contains no personal information. We do not use advertising, tracking, or analytics cookies.
Grami is a tracking tool only. It does not provide medical advice, diagnosis, or treatment. Always consult your baby's care team. We are not a HIPAA-covered entity and do not claim HIPAA compliance.
We will notify you by email at least 14 days before material changes take effect. Minor corrections may be made without advance notice.
SOS Acquisition LLC
Pittsburgh, PA, USA
Email: support@gramiapp.com
We aim to respond within 5 business days.